Jireh’s Cleaning, LLC is a woman-owned, family-owned, small business. we have been serving NJ for over 20 years. we are licensed and insured. our employees are personally and thoroughly trained. By hiring Jireh’s Cleaning, you agree to be the party responsible for full payment. Third-party involvement is not recognized by Jireh’s Cleaning, LLC. Please allow 24-48 hours notice for cancellations or rescheduling of cleanings. if there are more than three weeks between cleaning, a catch-up cleaning fee may be incurred. Please note that outside of emergencies or illnesses, any cancellations made after 24-48 hours, may be charged a $25 cancellation fee. We require 72 hours notice when canceling or rescheduling initial cleanings or move-in/move-out cleanings. For any rescheduling due to staffing issues, holidays, or extreme weather, we will make every attempt to reschedule as close to your regularly scheduled cleaning date. Pay for services via cash or check. tipping is neither expected nor required. it is optional and up to your discretion. To meet your needs and ensure satisfaction, Jireh’s Cleaning, LLC reserves the option to reevaluate rates at any time. If asked to clean or dust stovetops or inside microwaves, inside of china cabinets and hutches, start laundry, wash dishes, clean small computer equipment, antiques, or collectibles, or use your equipment, you agree to release Jireh’s Cleaning, LLC from liability and/or any of its employees responsible for any damage to any article or component in the list above. We will make every effort not to break any items; however, accidents do happen. we have limited liability protection for replacement or repair. identical replacement will be attempted but not guaranteed. Report damage within three business days of service. Jireh’s Cleaning, LLC cannot be responsible for damage due to faulty and/or improper installation, lack of maintenance, or general wear and tear of any items. Due to OSHA regulations, our staff will not handle any type of animal or human waste. This includes animal or human waste, vomit, blood, or bodily waste. We are also unable to clean areas or homes with live infestations such as maggots, fleas, roaches, bedbugs, etc. until mitigated. To protect our technicians, they are unable to climb any ladders higher than a step ladder. They are also unable to move any heavy objects or furniture. We ask our clients to refrain from smoking or using any substance while our cleaning technicians are present. We take before and after photos of the cleaning that has been done in your home. We use these photos for training and proof of performance for promotion of our services. Please let us know if you would like to opt out of before and after photos of your home. We have a 100% satisfaction guarantee. If you think that any area of your home is not cleaned well, we will schedule a day within the week to re-clean the area to your satisfaction. Please let us know within 24 hours of your cleaning and we will return to re-clean the problem area. Our team is quality inspected which may occur during or after the cleaning technicians have left your home. If you are still not satisfied with the cleaning of your home, we are not able to offer cash refunds or discounts for poor quality in place of a re-clean.
